Case Object

A case represents one intake packet moving from submission to review. It keeps the applicant session, documents, extracted facts, follow-up history, review state, and integration metadata together.

Common Fields

• case_id: Klarefi case identifier
• case_type_id: Case type used to evaluate the intake
• workflow_id and workflow_version: Workflow declaration used by the case
• operating_mode: system_of_intelligence or system_of_action
• runtime_status: processing, intake_in_progress, gate_ready, gate_evaluating, ready_for_review, or complete
• workspace.facts: Extracted facts with resolution status and cited evidence
• workspace.documents: Documents associated with the case
• workspace.operational_summary: Blockers, ownership, and the primary action
• workspace.summary: Fact and document counts
• updated_at: Projection update time

Status Guidance

Use runtime_status for workflow orchestration. Use the queue projection for operator queues and workspace.facts[].status for item-level resolution state.