Help people the week they ask.
Klarefi takes over application intake for public services. It reads what the resident sends, asks for what is missing and hands your case handler a complete file. A case handler always decides.
How can a public service use AI for applications without deciding for people?
Use AI for the intake, not the decision. Klarefi reads the documents a resident sends, asks for anything missing while they are still applying and links every fact to its source. It does no scoring, no profiling and no eligibility judgement: a case handler reads the cited file and decides. Klarefi can run inside your own cloud, keeps an audit trail nobody can edit and hands the file to the case management system you already use.
Built for each kind of application.
Each service sets its own form, facts and checks. These are the files Klarefi completes most often.
Income support
A missing bank statement is asked for while the resident is still applying, not by letter a week later.
What Klarefi reads and cites
- Bank statements
- Proof of income
- Rent or mortgage
- Household details
Debt help
Each debt is read from its creditor letter and listed with its source for the first conversation.
What Klarefi reads and cites
- Overview of debts
- Creditor letters
- Income
- Fixed costs
Council tax remission
The figures on the bank statement and the form are compared, and a difference is shown with both sources for the case handler.
What Klarefi reads and cites
- Income
- Savings
- Household
- Fixed costs
Permits and licences
The company on the application is checked against the company register and missing attachments are asked for before the file reaches a case handler.
What Klarefi reads and cites
- Application
- Drawings and plans
- Company details
- Supporting documents
How Klarefi completes an application.
Your own application form
Import the form residents use today. Klarefi guides each resident through it in plain language.
Every fact cited
Klarefi reads each document as it arrives and links every fact to the line it came from. A fact it cannot find is marked missing, never guessed.
Your checks run
Completeness checks you write in plain sentences run against the facts and your own systems. Klarefi does not score or profile anyone.
A case handler decides
The case handler reads the cited file and makes every decision. Klarefi never judges eligibility.
A person decides. Always.
Security and data processingNo scoring or profiling
Klarefi completes the file. It does not score, rank or profile residents.
Every fact is cited
Each fact read from a document keeps its source, so a case handler can check it in one click.
A full audit trail
Every question, check and decision is logged where nobody can edit it.
Your cloud or ours
Run Klarefi inside your own cloud, or use the hosted service with data stored in the EU.