Self-serve costs €15 per processed intake, with no platform or setup fee. One usage unit covers the live workflow run and the first operator handoff, even when the intake contains several documents. Test and demo runs are not billable.

Yes for self-serve. Pay as you go cancels any time and applies lower volume tiers automatically. Regulated production deployments that need a pilot, procurement, integrations, contractual service levels, or private pricing use an annual enterprise agreement.

The right comparison is your measured handling time, follow-up work, and delay—not our compute bill. During a pilot we establish that baseline on your workflow and price production against demonstrated value.

The more you run in a billing period, the lower the marginal intake price gets, down to €10. You do not need to talk to sales for self-serve tiers. Enterprise pricing reflects committed volume, workflow complexity, integrations, and operating requirements.

Enterprise starts with a paid, acceptance-based pilot and moves to an annual minimum plus negotiated usage. Ordinary production requirements can be bundled into the agreement; dedicated environments, additional identity connections, and exceptional integrations are scoped separately.

Applicant documents and case content are not used to train models shared across customers. Privacy-minimized operational telemetry may help us operate, evaluate, and improve Klarefi. Data stays in the EU by default, every decision is logged, and a person approves the outcome before anything moves.