Government
8.7 million pending cases. 500,000 fewer caseworkers than five years ago. The backlog is not going away.
Klarefi reads citizen submissions, extracts applicant data with source citations, and chases applicants for missing documents. Your caseworkers open complete, verified files instead of incomplete paper stacks.
“Aanvrager: A. de Groot, burgerservicenummer 1234.56.789, woonachtig te Amsterdam.”
Application form, page 1
“Aanvraag WIA-uitkering op grond van arbeidsongeschiktheid per 15 november 2025.”
Application form, page 1
“Medische beoordeling uitgevoerd door Dr. R. Hendriks op 12 januari 2026.”
Medical report, page 3
The reality
$0B
in improper government payments every year
Applications arrive incomplete. 30 to 45% of submissions are missing required documents. Caseworkers spend their days sending form letters requesting the same missing evidence over and over. Each round-trip adds weeks. Citizens wait months for decisions that should take days.
The standard answer is to hire more staff. But state and local governments are still 500,000 positions below pre-pandemic levels. Federal quit rates have doubled since 2019. Every departing caseworker takes institutional knowledge with them. You cannot hire your way out of this backlog.
0K+
FOIA requests backlogged
DOJ, FY2023
30-45%
of applications arrive incomplete
GAO
0/100
citizen satisfaction score
ACSI, 2023
0%+
of agencies still paper-based
Center for Digital Government
How it works
You do not need more caseworkers. You need complete applications arriving on day one.
Step 01
Form
Guided intake collects the right documents in the right format.
Step 02
Fact
Every document is read. Every value is extracted and cited to its source page.
Step 03
Verify
Missing evidence is flagged. The applicant gets an upload link before your team opens the file.
Klarefi is an intake operating system that turns fragmented citizen submissions into complete, cited case files. Three steps. Form: applicants submit through guided intake that tells them exactly what is needed. Fact: every document is read, every data point is extracted and traced to its source page. Verify: gaps are flagged and the applicant gets an upload link before your team even opens the case.
Purpose-built for
Your workflow
What your caseworkers see when applications arrive
Complete case files with every data point verified. Ready for decisions before your team picks up a case.
Missing: Employer Declaration (Werkgeversverklaring)
Application references employment history but no employer verification document found in uploads.
Ready for Case Decision
All documentation complete · 6 documents verified · Eligibility criteria mapped
Fourteen citizen submissions landed overnight. Permit applications, benefit claims, FOIA requests. Each one read, classified, and ranked by completeness before your caseworkers logged in.
Built for public service intake at scale
Reads any citizen submission
Processes permit applications, benefit claims, FOIA requests, tax documents, and grant applications. Fax, email, portal, post. Every format, one workflow.
Completeness verification at intake
Catches missing evidence, expired documents, and incomplete forms the moment they arrive. Applicants get upload links instead of rejection letters.
Applicant self-service
Citizens upload missing documents from a guided link on their phone. Case files update in real time. Your staff spends zero time on follow-up calls.
Audit-ready case trails
Every extracted value links to its source quote and page. When oversight asks why a decision was made, the evidence trail is one click away.
See it on your actual case files
Send us your hardest applications. We show you cited extractions and completeness reports in two weeks. If we do not cut your intake processing time by 50%, we work with your team for free until we hit that number.
Backed by our 30-day “work for free” conditional guarantee.
A 90 seconds read, improvements forever.