A permit agent, built from your application workflow.
One Klarefi agent, configured to your program SOP. You rebuild your application form, define the facts caseworkers look for, and set what to verify against program requirements. The agent reads citizen submissions, cites every applicant fact, and chases missing documents before a caseworker opens the file. One in five applications arrives missing the documents that decide it. The agent fixes that at the front door, so the first reviewer touches a complete packet.
Citizens wait months because the file arrives incomplete.
Most rejections are not denials. They are resubmission loops over one missing document. The agent makes sure the first submission has what the program requires.
Citizen submits
- Application form, identity documents, eligibility evidence, declarations
- Permit drawings, benefit proofs, grant attachments, tax records
- Whatever the program checklist asks for
- Paper, portal, and email across three channels
Caseworker opens
- Applicant identity, household, and jurisdiction, reconciled across documents
- Eligibility dates, income values, and permit attributes, each cited
- Missing or expired documents tied to the program requirement
- Conflicting declarations surfaced before a decision rests on them
Why the same case bounces back three times.
- ✕Applicants upload proof the program does not accept.
- ✕Paper and portal submissions split one case across channels.
- ✕Caseworkers find the missing evidence only after opening the file.
- ✕Generic rejection letters force a fresh resubmission, not a fix.
Agent-as-a-Service for regulated operations. It starts at intake.
Step 01
Form
Guided intake collects the right documents in the right format.
Step 02
Fact
Every document is read. Every value is extracted and cited to its source page.
Step 03
Verify
Cross-check extracted facts against your rules or external systems. Surface mismatches before your team reviews.
Configured to your SOP, the agent rebuilds your application intake, runs on your existing systems, and verifies every submission against program requirements. It starts at intake because that is where the queue starts.
Purpose-built for
$236B
in improper government payments every year
GAOMar. 26, 2024
Applications arrive incomplete. One in five OPM retirement applications miss a required document or signature. Caseworkers spend their days mailing form letters for the same missing evidence. Each round-trip adds weeks. Citizens wait months for decisions that should take days.
Hiring more staff does not fix it. The queue persists because the work arrives as incomplete forms, scans, and email attachments, and every departing caseworker takes the rules in their head with them. You cannot hire your way out of this backlog.
What the agent does for caseworker teams
Cited extraction
Every applicant fact traces to a source document and page number your caseworker can open.
Gap detection
Missing IDs, incomplete forms, and expired certifications are flagged before a caseworker opens the file.
Hosted intake
Citizens submit through a guided form that tells them which documents to send, in what format.
Human in the loop
Caseworkers review the facts and decide. Corrections feed back to sharpen extraction over time.
What your caseworkers see when applications arrive
Complete case files, every fact cited, ready to decide before the day starts.
See it on your actual case files
Run a pilot on your own case files. You see cited extractions and completeness reports, with measurable accuracy on your documents.