45 prior authorizations per physician per week. 14 hours of staff time. 94% say it delays patient care.
Klarefi reads every referral, extracts patient details and diagnosis codes, and chases patients for what is missing. Your scheduling team opens complete, verified charts.
86% of claim denials are avoidable. The number one cause is missing documentation at intake.
50 to 200 referrals arrive per day via fax, email, and mail. Up to half are incomplete. Staff spend more time chasing referring offices for missing clinical documentation than processing actual referrals. 75% of all healthcare communication still happens via fax.
The industry tells you the answer is a bigger EHR portal or more front-desk staff. But CMS found $31.2 billion in improper Medicare payments last year. Insufficient documentation caused more than half of them. Generic portals do not fix faxed referrals with handwritten notes. They just create more operational workload.
~0%
of referrals arrive incomplete
Gandhi et al.
0/wk
prior auths per physician
AMA, 2023
$0.0B
in Medicare improper payments
CMS CERT, FY2023
0%
of claim denials are avoidable
Change Healthcare
You do not need a bigger portal. You need complete referrals arriving on day one.
Step 01
Form
Guided intake collects the right documents in the right format.
Step 02
Fact
Every document is read. Every value is extracted and cited to its source page.
Step 03
Verify
Cross-check extracted facts against your rules or external systems. Surface mismatches before your team reviews.
The decision-ready intake platform. Customer intake that works on top of your existing systems, verifying every submission — cutting triage cost in half and ten-day waits into same-day decisions.
Purpose-built for
What your coordinators see when referrals land
Structured records ready for scheduling before your team picks up the phone.
Full referral workflow demo
What Klarefi handles for referral teams
Evidence-backed extraction
Diagnosis codes, referring physician details, patient demographics. Every value pinned to a source document and page number.
Gap detection
Missing authorization forms, incomplete clinical notes, expired referrals flagged before your coordinator starts review.
Hosted intake
Referring offices submit through a guided intake flow. Conditional logic ensures the right clinical documents arrive in the right format.
Human-in-the-loop
Your coordinators review extracted facts and select from candidates. Corrections feed back to improve extraction accuracy over time.
See it on your actual referrals
Run a pilot on your actual referrals. We show you structured extractions and gap detection within two weeks. Measurable accuracy on your documents.